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Frequently Asked Questions
Can't find the answer you're looking for? Reach out to our customer support team
Our support team is available Monday through Friday from 8:00 AM to 5:00 PM PT. We typically respond to inquiries within 24 hours during business days.
You can request a demo by filling out the contact form on this page. Make sure to select "Demo Request" in the subject field, and one of our team members will get in touch with you shortly.
Yes, we offer dedicated enterprise support with guaranteed response times, priority issue resolution, and a dedicated account manager for our Enterprise plan customers.
If you encounter a bug, please email our support team at support@solariz.ai with the subject "Bug Report" and include as many details as possible, including steps to reproduce, screenshots, and error messages.